“WHAT???  I know he didn’t just send me that response!  RUDE.” “You are kidding me.  Am I reading this correctly?  Did she just say I did that?  I did NOT!” “OMG.  What a total A*&^#$!!” The initial thoughts after receiving a shocking email.  You may feel totally surprised, misunderstood, offended, embarrassed, perhaps even violated.  Your […]